As a Volunteer Coordinator, I am always looking for new ways to engage and recognize our amazing volunteers, and first impressions mean a lot. I interview every candidate before they become volunteers, and during the interview I like to add a few fun questions like, ‘If you could have one superpower, what would it be and why?’ as well as ‘What would you say is your all-time favourite chocolate bar?’. I make note of the chocolate bar answer and when we onboard new volunteers, I make sure we have the paperwork, their nametags, and their favourite chocolate bar ready for them. It is a fun and easy way to make new volunteers feel welcomed and appreciated right from the get-go. I have gotten all kinds of positive responses from people when they see that we remembered their pick. One of the best moments was over the summer, when we did a group onboarding for our Summer Camp volunteers. The group of 19 youth walked into the room to see their welcome packages all made up, each with the chocolate bar of their choice. I heard them talking to each other saying “they remembered!”, “that’s so nice!”, or “Remember when they asked us that question in the interviews?”. It makes me smile every time.
- Rachel Stelmach, Coordinator Volunteer Resources, Telus Spark